Child and Family Services
The Child and Family Services program promotes the best interests, protection and well-being of children.
Services include:
- Responding to complaints or requests concerning the welfare of children (ages 0-16) who may be at risk for abuse or neglect or at risk for self harm.
- Determining the need for child protection.
- Working with families to develop plans to effectively address a child’s need for protection.
- Seeking solutions that are responsive to the individualized needs and strengths of the children and their families.
- Obtaining legal status for a child’s protection though agreements developed in conjunction with families or through a family court hearing.
- Arranging for foster home services to provide short- or long-term care for children under apprehension.
All reports are investigated by qualified social workers trained to balance the need for child protection with the need to be responsive and provide needed supports to the child and their family.
The Child and Family Services Act (2002) provides for confidentiality of the person reporting the information whenever possible.
Your Rights: You have the right to:
- Have your viewpoint heard and respected.
- Participate in planning for yourself or your family, within the constraints of the law and any other relevant legislation.
- Confidentiality and privacy.
- Access important information about yourself (under the Access to Information and Protection of Privacy legislation).
- Be treated with respect and not be subject to harassment.
- Make decisions for yourself, within the constraints of the law and any other relevant legislation.
Call (867) 873-7276 or fax (867) 920-7025 for more information. Our regular hours of work are Monday to Friday, 8:30 a.m. to 5:00 p.m. Outside of these regular hours or on a statutory holiday, you can contact child protection on-call services at (867) 873-1929.
